Next, the two of you work together to further
clarify the nature of the problem for both of you. Here, the task
for each of you is to LISTEN to your partner for the purpose of
discovering what concerns are important to your partner -- what
he/she needs you to consider in finding a solution to this problem.
During this stage, IT IS VERY IMPORTANT to
identify (as best you can) your respective needs,
wants and desires that
both of you will need to consider when identifying possible
solutions. Sometimes, however, you will discover later that you have
additional differences to deal with. This is a normal occurrence and
just means that you may need to some more work at this stage to
clarify the nature of those differences.
Now it's time to begin identifying some possible
solutions. Be sure to include some ideas that seem absurb (both for
levity and also because you might surprise yourselves and use an
aspect of one of them later when you put together your solution).
KEEP IN MIND: You are ultimately searching for a solution that is
a WIN/WIN solution and NOT A WIN/LOSE solution. This step (and the
ones that follow) may take some time to accomplish; and it may test
your ability to persist in your efforts in spite of several
setbacks. While the final solution (which you will arrive at in the
next step) may involve some compromise, it should NOT involve one of
you getting your needs met at the expense of the other's needs. The
final solution must consider the needs of BOTH so that you eliminate
power struggles over who's needs are going to be met this time.
Now take each of the alternatives you came up with
in Step Three and explore the possibilities of each. Consider for
each one how well your respective needs, etc. will be met. Consider
also combining some parts of two or more of your alternatives to
come up with a completely new possibility.
After you have considered the possibilities of
each alternative, decide together on one option that seems to be the
best solution for all concerned.
Evaluate the actual real life outcome. How well
did this solution actually meet both your needs? Did some other
factor that you overlooked earlier interfere? Would a slight
adjustment in your solution result in satisfaction for one or both
of you? Has one of you become aware that his/her needs need further
clarification and your action plan adjusted accordingly?
In some cases, your solution may need refining. If you determine
that there is room for improvement, repeat the steps above as
needed. In the end, you may be surprised to find that the solutions
you arrive at together are better than any one that either of you
would have made alone.